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Workflow/Quality Control Coordinator

Albany State University
Job Description
Posting Details


Posting Number:
0600782  
Position Category:
Office/Clerical Assistant  
Job Title:
Workflow/Quality Control Coordinator  
Position Code:
00510X  
Position Type:
Staff  
Department:
Facilities Management  
Nature of Work:
Serve as primary point of contact for incoming work order requests to the Resident Housing Department and Interface with requesters to gather detailed information in order to better understand the nature and requirements of their request. Direct requests to appropriate personnel on East and West campuses.  
Training and Experience:
A two year degree or a technical school diploma preferred. At least two (2) years of experience in a general office environment required. Must be willing to take additional training to enhance and learn new skills. Possess basic traits of honesty, integrity, loyalty, confidentially, and avoidance of conflicts of interest situations. Ability to work within the overall organization of Resident Housing and work with skilled and unskilled personnel and administrators.  
Testing Requirements:
 
Illustrative Examples of Work:
The Workflow/QC Coordinator is responsible for receiving work order requests, and dispatching requests in the SchoolDude work order system to the appropriate service area within Resident Housing Department (East and West Campuses) for completion in a timely manner. Maintains the status of in-process work orders upon completion of work order task, is responsible for inputting data to close out job; Files and maintains Facility Maintenance Data, performs and maintains work order records, notes, prepares letters, tables, reports, forms, memoranda, and other material for Housing Maintenance Staff. Generates weekly and monthly work order reports and submits to the inter-departmental superintendents and director. Perform other related duties and assist with special projects as assigned.  
Posting Date:
 
Closing Date:
(Screening of applications will begin at date shown and will continue until the position is filled.)
FTE:
 
Special Instructions to Applicants:
 
Funding Source:
General Operating (State)  
Number of Openings:
 
If Other, please denote the Name of a Grant:
N/A  
Fringe Benefits:
 
Salary:
$33,000.00  
Physical Demands
 
Facts About the Institution:
Albany State University is a fully accredited senior unit of the University System of Georgia. Employees receive benefits provided by the University System of Georgia, including, but not limited to, hospital and major medical insurance, group life insurance, participation in the Georgia Teachers' Retirement System, Optional Retirement Plan (Faculty and exempt employees only), Social Security and Tuition Remission after six months of employment.

EEO/AA/Non-Discrimination Statement: 

Albany State University is an equal employment, equal access, equal educational opportunity and affirmative action institution which adheres to all federal and state civil rights laws banning discrimination in public institutions of higher education.

The University is committed to insuring equal opportunity to all students, employees, and applicants for employment or admission without regard to race, color, religion, sex, national origin, age, veteran status, physical or mental disabilities, or sexual orientation. It is the policy of Albany State University to comply with all federal laws, including the Age Discrimination Act of 1975, Section 504 of the Rehabilitation Act of 1973, Title II of the Americans with Disabilities Act (ADA) of 1990 (Title II), Title IX of the Education Amendments of 1972 (Title IX), Title VI of the Civil Rights Act of 1964 (Title VI), Executive Order (E.O.) 11246, and all subsequent amendments and implementing regulations which prohibit discrimination as above described. In accordance with the requirements above, Albany State University affirmatively states that it does not discriminate on the basis of race, color, religion, sex, age, veteran status, disability or national origin in its employment and/or educational programs and activities. Albany State University is an Affirmative Action/Equal Opportunity Institution.

The University shall take action, to the extent allowed under state and federal law, to ensure fulfillment of this policy. For questions or more detailed information regarding this policy, or to file a complaint regarding violation of this policy, please contact the Albany State University Office of Human Resources, 504 College Drive, ACAD Building, Room 382, Albany, Georgia 31705, Director of Human Resources, Steve A. Grant at 229-430-4623. Students requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact the Student Disability Services Center, New Student Center, 2nd Floor, Green Zone (Room 2-140), Dr. Stephanie Harris-Jolly, Director of Counseling and Student Disability Services, 229-903-3610.  
Disability Statement:
Applicants who have a disability and who need special services or facilities to apply or to interview should contact Human Resources at 229-430-4623. EEO/AA employer.  
Optional Applicant Documents:
Cover Letter  
Required Applicant Documents:
Resume  
Application Types Accepted:
Staff Employment Application  
Contact Information