Employment Opportunities

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Supervisor, Technical Operations - Contractors

Mediacom Communications
Job Description
To provide technical leadership and supervision to authorized field contractor companies to ensure high quality customer service and workmanship to residential customers.
• High School Diploma or GED required.
• Capable of using Arris WorkAssure program, CSG
• Must possess comprehensive knowledge of safety techniques and procedures, all tools, test equipment, customer premises equipment and cable materials utilized by residential Field Technicians.
• Must possess working knowledge of basic electricity and electronics theory, applicable FCC and NEC requirements and restrictions, CATV design including system map reading, maintenance, and basic headend functions.
• Ability to effectively, professionally, and courteously communicate in both written and verbal form.
• Strong interpersonal skills required. Must be able to project a positive company image, interact professionally with customers, subordinates, vendors, and all levels of company management and maintain confidentially at all times.
• Must possess excellent problem solving skills.
• Must possess excellent organization skills and the ability to handle multiple duties and priorities simultaneously in a fast-paced environment. 
• Strong follow-through skills, attention to detail and ability to produce work with a high degree of accuracy required.
• Must be able to work independently with minimal supervision.
• 5+ years’ experience as a Chief Technician with familiarity with all CATV technical jobs.
• Requires demonstrated aptitude with mechanical and electrical disciplines.
• Valid drivers’ license required; satisfactory driving record without major violations.
• Must possess good written and oral communication skills.
• Computer networking course work preferred.

EOE m/f/d//v
Contact Information