Our Customer Covenant :We pledge to serve every customer with the highest levels of sincerity, fairness, courtesy, respect and gratitude, delivered with unparalleled responsiveness, expertise.

We want to show you Gold Standard Banking, which means that we set the bar even higher to see just how enjoyable we can make your banking experience.

You can leave the military, change employers, move, retire, get married?and never have to leave Navy Federal. ''Once a member, always a member.''