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BEGIN:VEVENT
DTSTART:20140923T123000Z
DTEND:20140923T153000Z
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SUMMARY:CustomerCentric - Part I (Basics)
DESCRIPTION:Encore presentation of CustomerCentric - The Basics. Keep current customers + Gain new ones. More than 80% of customers will abandon a brand due to a poor experience. That's tough\, especially since it's 6-7 times more expensive to gain a new customer than to keep one. CustomerCentric will help you learn how to create a positive experience for your customers that makes them feel special and keeps them coming back.
X-ALT-DESC;FMTTYPE=text/html:Encore presentation of CustomerCentric - The Basics. Keep current customers + Gain new ones. More than 80% of customers will abandon a brand due to a poor experience. That&#39\;s tough\, especially since it&#39\;s 6-7 times more expensive to gain a new customer than to keep one. CustomerCentric will help you learn how to create a positive experience for your customers that makes them feel special and keeps them coming back.
LOCATION:Merry Acres Event Center
UID:e.857.5649
SEQUENCE:3
DTSTAMP:20260406T081110Z
URL:https://business.albanyga.com/events/details/customercentric-part-i-basics-09-23-2014-5649
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