Encore presentation of CustomerCentric - The Basics. Keep current customers + Gain new ones. More than 80% of customers will abandon a brand due to a poor experience. That's tough, especially since it's 6-7 times more expensive to gain a new customer than to keep one. CustomerCentric will help you learn how to create a positive experience for your customers that makes them feel special and keeps them coming back.
                Tuesday Sep 23, 2014
                
                    
                    8:30 AM - 11:30 AM EDT
            
Merry Acres Event Center
Register online. Fee is $49.
                Mary Ligon
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            Printed courtesy of albanyga.com – Contact the Albany Area Chamber of Commerce for more information.
            225 W. Broad Ave., Albany, GA 31701 – (229) 434-8700 –